We've had no further reports of calling issues to Auto Attendants since the previous update so we're closing this out now.
Posted Jan 30, 2019 - 13:53 NZDT
Monitoring
A fix has been put in place for the Auto Attendant issue and we are checking to confirm resolution.
Posted Jan 30, 2019 - 12:11 NZDT
Investigating
Start Time: 1145 Service(s) Affected: SkyPhone Standard Auto Attendants Customer Impact: Calls to auto attendants on SkyPhone Standard are failing to connect. Person to person calls work fine. We're investigating.
We apologise for any inconvenience this may cause.