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Welcome to the Vorco network status page. You'll find upcoming, current and past service interruption advisories. If you are a customer experiencing a service interruption and there is no information here then you should contact support@vorco.net or phone 0800 4VORCO / +64 9 222 2222 so that we can assist you further.

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Scheduled Maintenance

Planned Event - Backhaul Upgrade (Waikato) Feb 26, 2026 04:00-06:00 NZDT

Service(s) Affected: Internet access
Customer Impact: Interruption to internet connectivity
Details: Customers on Tuatahi First Fibre services in Waikato (Hamilton, Tokoroa, Cambridge) will experience connectivity loss for up to 2 hours whilst we upgrade our capacity in Hamilton.

We apologise for any inconvenience this may cause.
Posted on Feb 17, 2026 - 08:41 NZDT
Feb 22, 2026
Unplanned Event - Chorus outage in West Auckland
Resolved - Chorus have restored service to all fibre customers. Only some copper services around Kumeu and Waimauku remain impacted. As our customers are all on fibre in these areas we are closing this incident.
Feb 22, 07:51 NZDT
Update - Latest update from Chorus is that duct repairs and replacement cable hauling is taking place. No estimate for repair completion yet.
Feb 21, 17:03 NZDT
Update - Chorus have advised that traffic management and additional fibre technicians are due at the damage site at 2pm today to assist with repairs.
Feb 21, 13:51 NZDT
Update - Latest update from Chorus is that technicians have confirmed 3 damaged cables. Traffic Management and additional fibre jointers have been mobilised. No current ETA. Next update on status change.
Feb 21, 12:44 NZDT
Identified - Start Time: 0522
Service(s) Affected: Internet access
Customer Impact: Customers around the Henderson, Kumeu, Massey, Te Atatu, Piha and Waimauku areas may have no internet. This is due to a Chorus fibre cable that has been damaged between Henderson and Massey exchanges. There is no ETA yet for how long the repair will take as it is physical damage. When we have more information or an ETA to repair we will update this incident.

We apologise for any inconvenience this may cause.
Feb 21, 09:06 NZDT
Feb 21, 2026
Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

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