All Systems Operational

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Welcome to the Vorco network status page. You'll find upcoming, current and past service interruption advisories. If you are a customer experiencing a service interruption and there is no information here then you should contact support@vorco.net or phone 0800 4VORCO / +64 9 222 2222 so that we can assist you further.

Uptime over the past 90 days. View historical uptime.
Core Network Operational
90 days ago
99.98 % uptime
Today
Billing System Operational
90 days ago
100.0 % uptime
Today
Internet & WAN Access Operational
90 days ago
99.96 % uptime
Today
SkyPhone Standard Operational
90 days ago
100.0 % uptime
Today
SkyPhone Premium Operational
90 days ago
100.0 % uptime
Today
Calling for Teams Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 10, 2026

No incidents reported today.

Jul 9, 2026
Planned Event - Chorus SROS Upgrades Night 6
Completed - The scheduled maintenance has been completed.
Jul 9, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 23:00 NZST
Scheduled - Service(s) Affected: Chorus fibre services
Customer Impact: Outage of approximately 60 minutes during the outage window.
Details: Chorus are performing software upgrades on their network equipment to ensure it remains secure and supported.

We apologise for any inconvenience this may cause.
Jun 28, 13:32 NZST
Jul 8, 2026
Planned Event - Chorus SROS Upgrades Night 5
Completed - The scheduled maintenance has been completed.
Jul 8, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 23:00 NZST
Scheduled - Service(s) Affected: Chorus fibre services
Customer Impact: Outage of approximately 60 minutes during the outage window.
Details: Chorus are performing software upgrades on their network equipment to ensure it remains secure and supported.

We apologise for any inconvenience this may cause.
Jun 28, 13:31 NZST
Planned Event - BNG Reboot
Completed - The scheduled maintenance has been completed.
Jul 8, 05:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 04:00 NZST
Scheduled - Service(s) Affected: Northpower, Tuatahi and Enable fibre connections, and some Chorus fibre connections
Customer Impact: PPPoE and IPoE session dropping for around 5 minutes
Details: To mitigate a software bug that has presented during business hours, we are scheduling BNG reboots between 4am-5am daily to minimise daytime impacts until we have a patch from our BNG vendor. We are anticipating a patch within a few days.

This affects customers on akl4-bng2, akl4-bng3, akl2-bng2 and akl2-bng3. Reboots will be staggered so they do not occur at the same time.

We apologise for any inconvenience this may cause.
Jul 7, 12:39 NZST
Jul 7, 2026
Unplanned Event - Reoccurrence of akl2-bng2 issue
Resolved - Reboot has resolved the issue for now. We are going to schedule an automatic reboot between 4am-5am until we have a software patch ready to deploy. This will be followed by a scheduled maintenance notice.
Jul 7, 12:33 NZST
Monitoring - We have restarted akl2-bng2 and sessions have returned to normal.
Jul 7, 10:11 NZST
Identified - Start Time: 0930
Service(s) Affected: Northpower, Tuatahi and Enable fibre connections
Customer Impact: Customers on Northpower, Tuatahi and Enable fibre connections may be experiencing issues with connectivity. This specifically affects any new sessions only, existing sessions remain working. We will need to restart this BNG which will cause an outage of around 5 minutes to the above services.

Our BNG vendor believes they have identified the software bug which is causing this, and we anticipate receiving a patch this week.

We apologise for any inconvenience this may cause.
Jul 7, 10:02 NZST
Planned Event - Chorus SROS Upgrades Night 4
Completed - The scheduled maintenance has been completed.
Jul 7, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 23:00 NZST
Scheduled - Service(s) Affected: Chorus fibre services
Customer Impact: Outage of approximately 60 minutes during the outage window.
Details: Chorus are performing software upgrades on their network equipment to ensure it remains secure and supported.

We apologise for any inconvenience this may cause.
Jun 28, 13:30 NZST
Jul 6, 2026
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026
Unplanned Event - akl2-bng2 issue and emergency reboot
Resolved - After a reboot, connectivity is restored for the impacted services. The cause appears to be a software bug, which we're working with our vendor to investigate and resolve.
Jul 3, 16:55 NZST
Identified - Start Time: 1300 (approximate)
Service(s) Affected: Northpower, Tuatahi and Enable fibre connections
Customer Impact: Customers on Northpower, Tuatahi and Enable fibre connections may be experiencing issues with connectivity. This seems to be specifically affecting any new sessions only, existing sessions are still working. We are gathering troubleshooting information, and then will restart this BNG which will cause an outage of around 5 minutes to the above services.

We apologise for any inconvenience this may cause.
Jul 3, 15:05 NZST
Jul 2, 2026
Planned Event - Chorus SROS Upgrades Night 3
Completed - The scheduled maintenance has been completed.
Jul 2, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:00 NZST
Scheduled - Service(s) Affected: Chorus fibre services
Customer Impact: Outage of approximately 60 minutes during the outage window.
Details: Chorus are performing software upgrades on their network equipment to ensure it remains secure and supported.

We apologise for any inconvenience this may cause.
Jun 28, 13:29 NZST
Jul 1, 2026
Planned Event - Chorus SROS Upgrades Night 2
Completed - The scheduled maintenance has been completed.
Jul 1, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 23:00 NZST
Scheduled - Service(s) Affected: Chorus fibre services
Customer Impact: Outage of approximately 60 minutes during the outage window.
Details: Chorus are performing software upgrades on their network equipment to ensure it remains secure and supported.

We apologise for any inconvenience this may cause.
Jun 28, 13:28 NZST
Jun 30, 2026
Planned Event - Chorus SROS Upgrades Night 1
Completed - The scheduled maintenance has been completed.
Jun 30, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 23:00 NZST
Scheduled - Service(s) Affected: Chorus fibre services
Customer Impact: Outage of approximately 60 minutes during the outage window.
Details: Chorus are performing software upgrades on their network equipment to ensure it remains secure and supported.

We apologise for any inconvenience this may cause.
Jun 28, 13:26 NZST
Jun 29, 2026
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

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