All Systems Operational

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Welcome to the Vorco network status page. You'll find upcoming, current and past service interruption advisories. If you are a customer experiencing a service interruption and there is no information here then you should contact support@vorco.net or phone 0800 4VORCO / +64 9 222 2222 so that we can assist you further.

Uptime over the past 90 days. View historical uptime.
Core Network Operational
90 days ago
99.98 % uptime
Today
Billing System ? Operational
90 days ago
100.0 % uptime
Today
Internet & WAN Access Operational
90 days ago
99.98 % uptime
Today
SkyPhone Standard ? Operational
90 days ago
100.0 % uptime
Today
SkyPhone Premium ? Operational
90 days ago
100.0 % uptime
Today
Calling for Teams Operational
90 days ago
100.0 % uptime
Today
SIP Trunking ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Planned Event - Chorus Handover Maintenance Mar 17, 2025 23:00 - Mar 18, 2025 06:00 NZDT
Service(s) Affected: All Chorus Fibre services
Customer Impact: Outage of up to 45 minutes, twice during the maintenance window.
Details: Chorus are carrying out software updates to their network equipment to ensure it remains secure and supported. This requires that they restart equipment. Our Chorus handover will be impacted, meaning this will impact all Chorus Fibre services.

We apologise for any inconvenience this may cause.
Posted on Mar 10, 2025 - 12:38 NZDT
Planned Event - Chorus Handover Migration (Backup Date) Mar 18, 2025 23:00 - Mar 19, 2025 06:00 NZDT
Backup date for https://status.vorco.net/incidents/3q6sc81b5q7c

Service(s) Affected: All Chorus Fibre services
Customer Impact: Outage of up to 45 minutes, twice during the maintenance window.
Details: Chorus are carrying out software updates to their network equipment to ensure it remains secure and supported. This requires that they restart equipment. Our Chorus handover will be impacted, meaning this will impact all Chorus Fibre services.

We apologise for any inconvenience this may cause.
Posted on Mar 10, 2025 - 12:40 NZDT
Past Incidents
Mar 17, 2025

No incidents reported today.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

No incidents reported.

Mar 4, 2025
Unplanned Event - Inbound calls to Teams Auto Attendants and Call Queues ring but do not connect
Resolved - Microsoft have updated their incident to advise that TM1022107 is fully restored.
Mar 4, 10:24 NZDT
Monitoring - We are starting to see incoming calls to Auto Attendants and Call Queues succeed again.
Mar 4, 09:24 NZDT
Update - Microsoft have provided an update advising that a change to the Teams auto attendant code is causing incoming calls to auto attendants and call queues to be refused, and they are in the process of deploying a fix.
Mar 4, 08:44 NZDT
Identified - Microsoft have confirmed this is a problem with the Microsoft Teams platform. Follow issue ID TM1022107 at https://admin.microsoft.com/#/servicehealth/:/alerts/TM1022107 for further information.
Mar 4, 08:33 NZDT
Investigating - Start Time: 0711
Service(s) Affected: Calling for Teams
Customer Impact: Inbound calls to Teams ring forever and don't go through.

Based on our initial assessment, Vorco is receiving these calls and delivering them to Microsoft Teams, but the Microsoft Teams side is not responding. We're investigating further.
Mar 4, 07:11 NZDT
Mar 3, 2025

No incidents reported.

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