All Systems Operational

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Welcome to the Vorco network status page. You'll find upcoming, current and past service interruption advisories. If you are a customer experiencing a service interruption and there is no information here then you should contact support@vorco.net or phone 0800 4VORCO / +64 9 222 2222 so that we can assist you further.

Uptime over the past 90 days. View historical uptime.
Core Network Operational
90 days ago
99.98 % uptime
Today
Billing System Operational
90 days ago
100.0 % uptime
Today
Internet & WAN Access Operational
90 days ago
99.98 % uptime
Today
SkyPhone Standard Operational
90 days ago
100.0 % uptime
Today
SkyPhone Premium Operational
90 days ago
100.0 % uptime
Today
Calling for Teams Operational
90 days ago
100.0 % uptime
Today
SIP Trunking Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 4, 2026

No incidents reported today.

May 3, 2026

No incidents reported.

May 2, 2026
Unplanned Event - Backhaul Outage
Resolved - Full resolution confirmed at 2140. The fault was caused by an issue with the cooling fan card in the router.
May 2, 22:19 NZST
Monitoring - The affected router was restored at 2140 and we are seeing impacted customers come back online now. We’ll update this incident once we have clearance notification to confirm full resolution.
May 2, 21:53 NZST
Identified - Start Time: 2049
Service(s) Affected: Northpower, Tuatahi and Enable fibre services
Customer Impact: Loss of connectivity

A backhaul vendor has suffered a hardware failure which is impacting links between Auckland and the above fibre networks. We'll update this as soon as we have more details or an ETR.

We apologise for any inconvenience this may cause.
May 2, 21:08 NZST
May 1, 2026
Planned Event - Backhaul Router Reconfiguration (non-Chorus services)
Completed - The scheduled maintenance has been completed.
May 1, 05:29 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 04:30 NZST
Scheduled - Service(s) Affected: Internet access for customers on non-Chorus services (Vector, Northpower, Tuatahi and Enable)
Customer Impact: Interruption to internet connectivity
Details: We need to urgently adjust some configuration on our backhaul routers that is preventing us from provisioning new services. This will require several router reboots, which take a few minutes each time.

We apologise for any inconvenience this may cause.
Apr 30, 14:07 NZST
Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

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