All Systems Operational
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Welcome to the Vorco network status page. You'll find upcoming, current and past service interruption advisories. If you are a customer experiencing a service interruption and there is no information here then you should contact support@vorco.net or phone 0800 4VORCO / +64 9 222 2222 so that we can assist you further.
Core Network
Operational
Billing System
Operational
Internet & WAN Access
Operational
SkyPhone Standard
Operational
SkyPhone Premium
Operational
Calling for Teams
Operational
SIP Trunking
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Event - Transit Reconfiguration Sep 15, 2026 05:30-07:00 NZST
Service(s) Affected: Internet Access
Customer Impact: Hazard notification only
Details: To improve failover and recovery times in a future unplanned outage situation, we are working with our IP transit upstream to adjust configuration at our network handover points so that BGP failover time reduces from around 3 minutes to 1 second. This change will be applied at our AKL2 (secondary) site during this maintenance window.
No customer impact is expected. However, if BGP reconvergence is triggered unexpectedly during this work, there may be intermittent packet loss for a few minutes while routing stabilises.
We apologise for any inconvenience this may cause.
Posted on Sep 10, 2026 - 15:21 NZST
Customer Impact: Hazard notification only
Details: To improve failover and recovery times in a future unplanned outage situation, we are working with our IP transit upstream to adjust configuration at our network handover points so that BGP failover time reduces from around 3 minutes to 1 second. This change will be applied at our AKL2 (secondary) site during this maintenance window.
No customer impact is expected. However, if BGP reconvergence is triggered unexpectedly during this work, there may be intermittent packet loss for a few minutes while routing stabilises.
We apologise for any inconvenience this may cause.
Posted on Sep 10, 2026 - 15:21 NZST
Planned Event - Transit Maintenance Sep 21, 2026 23:00 - Sep 22, 2026 06:00 NZST
Service(s) Affected: Internet Access
Customer Impact: Interruption to internet connectivity
Details: Our transit provider is upgrading equipment to provide additional capacity.
We have redundant transit connectivity, however BGP routing reconvergence will occur which may cause packet loss while connectivity shifts to alternative paths.
We have been advised to expect TWO impacts during the outage window.
We apologise for any inconvenience this may cause.
Posted on Sep 10, 2026 - 14:51 NZST
Customer Impact: Interruption to internet connectivity
Details: Our transit provider is upgrading equipment to provide additional capacity.
We have redundant transit connectivity, however BGP routing reconvergence will occur which may cause packet loss while connectivity shifts to alternative paths.
We have been advised to expect TWO impacts during the outage window.
We apologise for any inconvenience this may cause.
Posted on Sep 10, 2026 - 14:51 NZST
Planned Event - Tauranga Backhaul Maintenance Sep 28, 2026 23:00 - Sep 29, 2026 06:00 NZDT
Service(s) Affected: Customers on Tuatahi First Fibre in Tauranga
Customer Impact: Outage of up to 30 minutes during the outage window
Details: Our backhaul vendor is carrying out software updates to their network equipment to ensure it remains secure and supported. This requires that they restart equipment. Our Tuatahi handover in Tauranga will be impacted by this.
We apologise for any inconvenience this may cause.
Posted on Sep 10, 2026 - 14:15 NZST
Customer Impact: Outage of up to 30 minutes during the outage window
Details: Our backhaul vendor is carrying out software updates to their network equipment to ensure it remains secure and supported. This requires that they restart equipment. Our Tuatahi handover in Tauranga will be impacted by this.
We apologise for any inconvenience this may cause.
Posted on Sep 10, 2026 - 14:15 NZST