Planned Event - AKL4 Core Router Software and Firmware Upgrades
Scheduled Maintenance Report for Vorco
Completed
The scheduled maintenance has been completed.
Posted Sep 05, 2023 - 06:00 NZST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 04, 2023 - 23:00 NZST
Scheduled
Service(s) Affected: Internet access
Customer Impact: Customers on single homed internet services will experience approximately 30 minutes downtime, twice during the outage window.
Details: We need to upgrade software and firmware on core routers which requires multiple full chassis reboots. Customers who are multi-homed (e.g. Chorus + Vector fibre) will only experience brief impact while BGP reconverges to our AKL2 site. Customers who are single-homed to AKL4 (most Chorus fibre) will be impacted for the duration of each reboot.

We apologise for any inconvenience this may cause.
Posted Aug 24, 2023 - 20:16 NZST
This scheduled maintenance affected: Core Network and Internet & WAN Access.