Planned Event - AKL4 BNG Maintenance

Scheduled for Oct 19, 23:00 NZDT  -  Oct 20, 06:00 NZDT

Scheduled

Service(s) Affected: Chorus services
Customer Impact: Loss of connectivity for 5-10 minutes at a time, multiple times
Details: We will be undertaking maintenance on our Broadband Network Gateways (BNGs) that interface with Chorus. These BNGs are redundant so we don't expect long service interruptions, but customers should expect multiple brief drops while connections fail over and re-establish. We anticipate the first interruption will occur after 23:45.

We apologise for any inconvenience this may cause.
Posted Oct 16, 2026 - 10:46 NZDT
This scheduled maintenance affects: Core Network and Internet & WAN Access.