Unplanned Outage: SIP Trunks and regional internet services

Incident Report for Vorco

Resolved

All internet faults have been resolved. If you are still offline, please restart your router and let us know if that hasn't resolved your issue.
Posted Aug 29, 2018 - 11:59 NZST

Update

SIP and SkyPhone Premium services have been restored.
Posted Aug 29, 2018 - 10:28 NZST

Investigating

All inbound and outbound calling for SIP trunks and SkyPhone Premium is currently offline. Some DSL and UFB services in Whangarei, Auckland, Rotorua, Christchurch and Dunedin are offline.
Posted Aug 29, 2018 - 09:50 NZST
This incident affected: Internet & WAN Access, SkyPhone Premium, and SIP Trunking.