Unplanned Event - Inbound call failures

Incident Report for Vorco

Resolved

This incident has been resolved.

Posted Aug 03, 2018 - 10:16 NZST

Identified

Our vendor has found a fault causing the inbound call failures and is working on a fix now.

Posted Aug 03, 2018 - 09:36 NZST

Investigating

Start Time: 0900
Service(s) Affected: SIP trunking customers
Customer Impact: Inbound calls towards customers may be failing. We're investigating.

We apologise for any inconvenience this may cause.

Posted Aug 03, 2018 - 09:22 NZST

This incident affected: SIP Trunking.