Unplanned Event - No audio on calls

Incident Report for Vorco

Resolved

SBC issue has been resolved.

Posted Apr 13, 2018 - 09:17 NZST

Identified

We've identified an upstream issue and engineers are actively working to resolve this.

Posted Apr 13, 2018 - 09:12 NZST

Investigating

Start Time: 0800
Service(s) Affected: SkyPhone Premium
Customer Impact: Calls connect but audio is missing.

We apologise for any inconvenience this may cause.

Posted Apr 13, 2018 - 08:00 NZST